TicketEvent events

21 FeatherPanel plugin events on TicketEvent (20 emitted by the core): the event names, the arguments each listener gets, where they fire and a PHP listener for each.

Last synced from FeatherPanel 15b94e9 on 23 Oct 2026.

On this page

Part of the plugin events reference. Listeners get the payload values as positional arguments in the order shown, cannot cancel the action, and must catch their own exceptions. 1 of these events are declared but no code emits them yet; they are marked not emitted.

Setup

Import TicketEvent in your entry class and register listeners in processEvents():

<?php

namespace App\Addons\myplugin;

use App\App;
use App\Plugins\AppPlugin;
use App\Plugins\PluginEvents;
use App\Plugins\Events\Events\TicketEvent;

class MyPlugin implements AppPlugin
{
    public static function processEvents(PluginEvents $event): void
    {
        $event->on(TicketEvent::onTicketAttachmentDeleted(), function ($ticket, $attachmentId, $userUuid): void {
            App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:attachment:deleted ' . json_encode(['ticket' => $ticket, 'attachment_id' => $attachmentId, 'user_uuid' => $userUuid]));
        });
    }

    public static function pluginInstall(): void
    {
    }

    public static function pluginUninstall(): void
    {
    }
}

`TicketEvent::onTicketAttachmentCreated()`

Name: featherpanel:ticket:attachment:createdemitted at 1 siteCancel or modify: nodefinition

Docblock: array ticket data, array attachment data, int attachment id, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`attachment`	`$attachment`	`array`from docblock
3	`attachment_id`	`$attachmentId`	`int`from docblock
4	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketAttachmentsController::uploadPOST /api/admin/tickets/{uuid}/attachments

$event->on(TicketEvent::onTicketAttachmentCreated(), function ($ticket, $attachment, $attachmentId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:attachment:created ' . json_encode(['ticket' => $ticket, 'attachment' => $attachment, 'attachment_id' => $attachmentId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketAttachmentDeleted()`

Name: featherpanel:ticket:attachment:deletedemitted at 1 siteCancel or modify: nodefinition

Docblock: array ticket data, int attachment id, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`attachment_id`	`$attachmentId`	`int`
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketAttachmentsController::deleteDELETE /api/admin/tickets/{uuid}/attachments/{attachmentId}

$event->on(TicketEvent::onTicketAttachmentDeleted(), function ($ticket, $attachmentId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:attachment:deleted ' . json_encode(['ticket' => $ticket, 'attachment_id' => $attachmentId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketAttachmentUpdated()`

Name: featherpanel:ticket:attachment:updatednot emittedCancel or modify: nodefinition

Docblock: array ticket data, array attachment data, array updated data, int attachment id, string user uuid.

$event->on(TicketEvent::onTicketAttachmentUpdated(), function (...$args): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:attachment:updated ' . json_encode($args));
});

No code emits this event yet, so the arguments are unknown. The listener accepts any.

`TicketEvent::onTicketCategoryCreated()`

Name: featherpanel:ticket:category:createdemitted at 1 siteCancel or modify: nodefinition

Docblock: array category data, int category id, string user uuid.

#	Payload key	Listener parameter	Type
1	`category`	`$category`	`array`from docblock
2	`category_id`	`$categoryId`	`int`from docblock
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketCategoriesController::createPUT /api/admin/tickets/categories

$event->on(TicketEvent::onTicketCategoryCreated(), function ($category, $categoryId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:category:created ' . json_encode(['category' => $category, 'category_id' => $categoryId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketCategoryDeleted()`

Name: featherpanel:ticket:category:deletedemitted at 1 siteCancel or modify: nodefinition

Docblock: array category data, int category id, string user uuid.

#	Payload key	Listener parameter	Type
1	`category`	`$category`	`array`from docblock
2	`category_id`	`$categoryId`	`int`
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketCategoriesController::deleteDELETE /api/admin/tickets/categories/{id}

$event->on(TicketEvent::onTicketCategoryDeleted(), function ($category, $categoryId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:category:deleted ' . json_encode(['category' => $category, 'category_id' => $categoryId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketCategoryUpdated()`

Name: featherpanel:ticket:category:updatedemitted at 1 siteCancel or modify: nodefinition

Docblock: array category data, array updated data, int category id, string user uuid.

#	Payload key	Listener parameter	Type
1	`category`	`$category`	`array`from docblock
2	`updated_data`	`$updatedData`	`array`from docblock
3	`category_id`	`$categoryId`	`int`
4	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketCategoriesController::updatePATCH /api/admin/tickets/categories/{id}

$event->on(TicketEvent::onTicketCategoryUpdated(), function ($category, $updatedData, $categoryId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:category:updated ' . json_encode(['category' => $category, 'updated_data' => $updatedData, 'category_id' => $categoryId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketClosed()`

Name: featherpanel:ticket:closedemitted at 2 sitesCancel or modify: nodefinition

Docblock: array ticket data, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (2 sites)

$event->on(TicketEvent::onTicketClosed(), function ($ticket, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:closed ' . json_encode(['ticket' => $ticket, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketCreated()`

Name: featherpanel:ticket:createdemitted at 3 sitesCancel or modify: nodefinition

Docblock: array ticket data, int ticket id, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`ticket_id`	`$ticketId`	`int`from docblock
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (3 sites)

$event->on(TicketEvent::onTicketCreated(), function ($ticket, $ticketId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:created ' . json_encode(['ticket' => $ticket, 'ticket_id' => $ticketId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketDeleted()`

Name: featherpanel:ticket:deletedemitted at 2 sitesCancel or modify: nodefinition

Docblock: array ticket data, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (2 sites)

$event->on(TicketEvent::onTicketDeleted(), function ($ticket, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:deleted ' . json_encode(['ticket' => $ticket, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketMessageCreated()`

Name: featherpanel:ticket:message:createdemitted at 3 sitesCancel or modify: nodefinition

Docblock: array ticket data, array message data, int message id, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`message`	`$message`	`array`from docblock
3	`message_id`	`$messageId`	`int`from docblock
4	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (3 sites)

$event->on(TicketEvent::onTicketMessageCreated(), function ($ticket, $message, $messageId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:message:created ' . json_encode(['ticket' => $ticket, 'message' => $message, 'message_id' => $messageId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketMessageDeleted()`

Name: featherpanel:ticket:message:deletedemitted at 2 sitesCancel or modify: nodefinition

Docblock: array ticket data, int message id, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`message_id`	`$messageId`	`int`
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (2 sites)

$event->on(TicketEvent::onTicketMessageDeleted(), function ($ticket, $messageId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:message:deleted ' . json_encode(['ticket' => $ticket, 'message_id' => $messageId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketMessageUpdated()`

Name: featherpanel:ticket:message:updatedemitted at 1 siteCancel or modify: nodefinition

Docblock: array ticket data, array message data, array updated data, int message id, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`message`	`$message`	`array`from docblock
3	`updated_data`	`$updatedData`	`array`from docblock
4	`message_id`	`$messageId`	`int`
5	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketMessagesController::updatePATCH /api/admin/tickets/{uuid}/messages/{id}

$event->on(TicketEvent::onTicketMessageUpdated(), function ($ticket, $message, $updatedData, $messageId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:message:updated ' . json_encode(['ticket' => $ticket, 'message' => $message, 'updated_data' => $updatedData, 'message_id' => $messageId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketPriorityCreated()`

Name: featherpanel:ticket:priority:createdemitted at 1 siteCancel or modify: nodefinition

Docblock: array priority data, int priority id, string user uuid.

#	Payload key	Listener parameter	Type
1	`priority`	`$priority`	`array`from docblock
2	`priority_id`	`$priorityId`	`int`from docblock
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketPrioritiesController::createPUT /api/admin/tickets/priorities

$event->on(TicketEvent::onTicketPriorityCreated(), function ($priority, $priorityId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:priority:created ' . json_encode(['priority' => $priority, 'priority_id' => $priorityId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketPriorityDeleted()`

Name: featherpanel:ticket:priority:deletedemitted at 1 siteCancel or modify: nodefinition

Docblock: array priority data, int priority id, string user uuid.

#	Payload key	Listener parameter	Type
1	`priority`	`$priority`	`array`from docblock
2	`priority_id`	`$priorityId`	`int`
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketPrioritiesController::deleteDELETE /api/admin/tickets/priorities/{id}

$event->on(TicketEvent::onTicketPriorityDeleted(), function ($priority, $priorityId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:priority:deleted ' . json_encode(['priority' => $priority, 'priority_id' => $priorityId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketPriorityUpdated()`

Name: featherpanel:ticket:priority:updatedemitted at 1 siteCancel or modify: nodefinition

Docblock: array priority data, array updated data, int priority id, string user uuid.

#	Payload key	Listener parameter	Type
1	`priority`	`$priority`	`array`from docblock
2	`updated_data`	`$updatedData`	`array`from docblock
3	`priority_id`	`$priorityId`	`int`
4	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketPrioritiesController::updatePATCH /api/admin/tickets/priorities/{id}

$event->on(TicketEvent::onTicketPriorityUpdated(), function ($priority, $updatedData, $priorityId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:priority:updated ' . json_encode(['priority' => $priority, 'updated_data' => $updatedData, 'priority_id' => $priorityId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketReopened()`

Name: featherpanel:ticket:reopenedemitted at 2 sitesCancel or modify: nodefinition

Docblock: array ticket data, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (2 sites)

$event->on(TicketEvent::onTicketReopened(), function ($ticket, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:reopened ' . json_encode(['ticket' => $ticket, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketStatusChanged()`

Name: featherpanel:ticket:status:changedemitted at 3 sitesCancel or modify: nodefinition

Docblock: array ticket data, string old status, string new status, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`old_status`	`$oldStatus`	`null`
3	`new_status`	`$newStatus`	`string`
4	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (3 sites)

$event->on(TicketEvent::onTicketStatusChanged(), function ($ticket, $oldStatus, $newStatus, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:status:changed ' . json_encode(['ticket' => $ticket, 'new_status' => $newStatus, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketStatusCreated()`

Name: featherpanel:ticket:status:createdemitted at 1 siteCancel or modify: nodefinition

Docblock: array status data, int status id, string user uuid.

#	Payload key	Listener parameter	Type
1	`status`	`$status`	`array`from docblock
2	`status_id`	`$statusId`	`int`from docblock
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketStatusesController::createPUT /api/admin/tickets/statuses

$event->on(TicketEvent::onTicketStatusCreated(), function ($status, $statusId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:status:created ' . json_encode(['status' => $status, 'status_id' => $statusId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketStatusDeleted()`

Name: featherpanel:ticket:status:deletedemitted at 1 siteCancel or modify: nodefinition

Docblock: array status data, int status id, string user uuid.

#	Payload key	Listener parameter	Type
1	`status`	`$status`	`array`from docblock
2	`status_id`	`$statusId`	`int`
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketStatusesController::deleteDELETE /api/admin/tickets/statuses/{id}

$event->on(TicketEvent::onTicketStatusDeleted(), function ($status, $statusId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:status:deleted ' . json_encode(['status' => $status, 'status_id' => $statusId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketStatusUpdated()`

Name: featherpanel:ticket:status:updatedemitted at 1 siteCancel or modify: nodefinition

Docblock: array status data, array updated data, int status id, string user uuid.

#	Payload key	Listener parameter	Type
1	`status`	`$status`	`array`from docblock
2	`updated_data`	`$updatedData`	`array`from docblock
3	`status_id`	`$statusId`	`int`
4	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketStatusesController::updatePATCH /api/admin/tickets/statuses/{id}

$event->on(TicketEvent::onTicketStatusUpdated(), function ($status, $updatedData, $statusId, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:status:updated ' . json_encode(['status' => $status, 'updated_data' => $updatedData, 'status_id' => $statusId, 'user_uuid' => $userUuid]));
});

`TicketEvent::onTicketUpdated()`

Name: featherpanel:ticket:updatedemitted at 1 siteCancel or modify: nodefinition

Docblock: array ticket data, array updated data, string user uuid.

#	Payload key	Listener parameter	Type
1	`ticket`	`$ticket`	`array`from docblock
2	`updated_data`	`$updatedData`	`array`from docblock
3	`user_uuid`	`$userUuid`	`string`from docblock

When it fires (1 site)

TicketsController::updatePATCH /api/admin/tickets/{uuid}

$event->on(TicketEvent::onTicketUpdated(), function ($ticket, $updatedData, $userUuid): void {
    App::getInstance(true)->getLogger()->info('[myplugin] featherpanel:ticket:updated ' . json_encode(['ticket' => $ticket, 'updated_data' => $updatedData, 'user_uuid' => $userUuid]));
});